Description
This program trains participants in the basic skills and processes of negotiation. It also develops skills in planning strategy for formal and informal negotiations.
Duration: 15 Hrs
COURSE CONTENTS
- What is Negotiation?
- The Successful Negotiator
- Preparing for Negotiation
- The Nuts and Bolts
- Making the Right Impression
- Getting Off to a Good Start
- Exchanging Information
- The Bargaining Stage
- Reaching Mutual Gain
LEARNING OUTCOMES
- Recognize the principles of negotiation and the need to negotiate in an effective way
- See things from other people’s point of view
- Analyze negotiation style and develop confidence
- Identify the Zone of Possible Agreement
- Find Your BATNA and WATNA
- Determine your Walk Away Position
- Recognize the various stages of effective negotiation
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